A lot of the time, it's the people that can really make a place enjoyable. Vernacare is not an exception to that rule. Our employees both in the UK and abroad engage with infection prevention specialists, healthcare professionals and estates managers to tell them why they need Vernacare within their facilities to benefit and empower their patients. Meet Clive Spooner.
"I’m Clive Spooner, one of the International Business Development Managers covering Europe, the Middle East and Africa. I joined what was then Vernatech in 2007 as a BDM responsible for the sale of machines, service contracts and mobility products. After a restructure we amalgamated into the Vernacare team and I was the Territory Manager for the South East of England. I held that role for 7 years and was named “UK Territory Manager of the Year” in 2014/15. I was then offered the opportunity to investigate the French market and subsequently in October 2015 I said “Au Revoir” to the UK business and joined Hakeem’s team in European Sales and more recently taking responsibility for the Middle East and Africa.
How has Vernacare changed since you first joined the business?
The key thing is we have become a more dynamic and global company. We used to be a British business selling overseas, and now we’re an International business selling our products globally with presence in multiple markets.
What is a typical day like for you?
I am an early starter to link up with the Middle East time difference, and spend about 50% of my time travelling in market, making sure that our partners are proactive and promoting our complete product portfolio. Recent campaigns have focused on the Compact disposal unit and deodoriser.
What do you enjoy most about your role?
I never know what to expect. No two days in my role are ever the same. One day I am explaining to a partner how to successfully toilet a patient and in the next moment dealing with tenders for hundreds thousands pulp products.
What are the challenges?
I think ensuring that there’s a common message, and that all partners understand the Vernacare system and are selling the benefits into their markets is the biggest challenge.
This is done by training sessions, workshops and working with colleagues in our Marketing Department to ensure we’re delivering a common message about the benefits to users.
What is critical for you to ensure success?
The key to our continued success at Vernacare has to be ensuring that we have effective partners in all our markets, and that we continue to offer an innovative portfolio of products that appeal to our current and prospective customers.
Tell us something we don’t know about you.
I love football, and I’m a huge Everton fan. I also play football, and I’m probably the shortest, fattest goalkeeper you’ve ever seen. The highlight of my footballing career was when I was named “Man of the Match” four years ago by former England Manager, Glenn Hoddle. My team were playing in a Veterans Representative match against a French team at Reading Football Club. Glenn Hoddle was invited as a guest of honour. We lost 3-1 but had one of those rare games when most things I did came off and Glenn said I “epitomized all that is good about the game” –I think he meant we were poor but I had a smile on my face."